Messaging terms for SMS sent by AgentMessage.

1. At a glance

You agree to receive messages from Y3 Labs LLC, doing business as AgentMessage, in connection with the AgentMessage product and services. Message types include early-access confirmations, demo and onboarding scheduling, account and product notifications, and occasional product updates relevant to your inquiry. Message frequency varies. Message and data rates may apply. For help, reply HELP or email support@agentmessage.io. You can opt out at any time by replying STOP.

2. Who sends these messages

The sender is Y3 Labs LLC, a South Carolina limited liability company doing business as AgentMessage. AgentMessage is the product and service name of Y3 Labs LLC. References to “we”, “us”, and “our” on this page mean Y3 Labs LLC acting under the AgentMessage brand. AgentMessage uses its own carrier-grade messaging platform to deliver these messages.

3. Types of messages you may receive

When you opt in through a form on agentmessage.io, you may receive any of the following from AgentMessage:

• Early-access and waitlist confirmations, including status updates on your access request.
• Demo, walkthrough, and onboarding scheduling, including reminders and reschedule prompts.
• Account and product notifications relevant to the inquiry you submitted, such as onboarding milestones, security-related events, and operational notices.
• Occasional product updates tied to the topic of your inquiry, such as a feature you asked about reaching general availability.

We do not send unrelated promotional content. If our outreach categories materially change, we will update this page and re-disclose at the next consent point.

4. Message frequency

Message frequency varies. Most opt-ins receive only a handful of messages tied to a specific request (for example, a demo confirmation and one or two reminders). You can opt out at any time by replying STOP.

5. Carrier costs

Message and data rates may apply. Standard carrier messaging rates from your mobile carrier apply to messages you send to or receive from AgentMessage. AgentMessage does not charge a fee to receive these messages, but your carrier may. Contact your carrier for specifics on your plan.

6. HELP and customer care

Reply HELP to any message from AgentMessage to receive an automatic informational reply that identifies the sender and points to this page. For non-automated assistance, contact support@agentmessage.io. For privacy questions or data requests, contact privacy@agentmessage.io.

7. STOP and opt-out

You can opt out of further SMS outreach from AgentMessage at any time and at no cost. Reply STOP to any message from us, or any recognized opt-out keyword (STOP, END, QUIT, CANCEL, UNSUBSCRIBE). We will send a final confirmation that you have been opted out and will not send further marketing or transactional SMS to that number unless you opt back in. To opt out of email outreach, use the one-click unsubscribe link in any email we sent you, or contact privacy@agentmessage.io.

If you opted in for a specific purpose (for example, a demo confirmation) and want to stop only that thread, the STOP keyword applies to all SMS outreach from AgentMessage to that number, not only the current thread. Treat STOP as a global opt-out for AgentMessage SMS.

8. How we obtained your consent

We send you SMS only after you submit a form on agentmessage.io that includes a clearly labeled, separately checked consent box. That consent box identifies Y3 Labs LLC, doing business as AgentMessage, as the sender; describes the types of messages you may receive; states that message frequency varies; states that message and data rates may apply; and states that you can reply STOP at any time to opt out. You may withdraw consent at any time by replying STOP or by contacting privacy@agentmessage.io.

9. Mobile information and privacy

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

The full description of how AgentMessage collects, uses, and protects personal information is in the Privacy Policy. Operational rules that AgentMessage applies to all SMS traffic (including STOP, HELP, opt-out windows, and related controls) are described in the Messaging Policy and the Carrier Compliance Notice.

10. Note for AgentMessage customers

These Messaging Terms cover SMS that AgentMessage sends from its own brand to people who opted in through agentmessage.io. They do not cover SMS that customers send through the AgentMessage platform to their own recipients. Customer outbound traffic is governed by the customer's own brand registration, the customer consent that the customer collected, and the Messaging Policy that customers agree to as part of the Terms of Service.

11. Changes to these terms

We may update these Messaging Terms as the AgentMessage outreach program evolves. When we make a material change we will update the “Last updated” and “Effective date” values at the top of this page. Material changes that affect the categories of messages you may receive will be re-disclosed at the next consent point.

12. Contact

Customer care: support@agentmessage.io. Privacy and data requests: privacy@agentmessage.io. Legal notices: legal@agentmessage.io.